Store Manager
Full Time • Austin
We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.
Cafe Manager responsibilities include scheduling shifts for baristas and wait staff, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening hours, including weekends and holidays.
Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.
Responsibilities:
- Manage day-to-day operations of the cafe
- Hire and onboard new wait staff and baristas
- Train employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
Requirements:
- Good math skills
- Availability to work within opening hours (including weekends and holidays)
- Excellent communication skills with the ability to manage and motivate a team
- Customer service attitude
- High school diploma
Nice to Have:
- 3+ years work experience as a Barista
- Hands-on experience with professional coffee machines
- Additional certification (e.g. in Business Administration or Hospitality) is a plus
PERKS:
- Competitive compensation + tips
- Health benefits
- Unlimited coffee bean supply
- Continuous coffee education
Compensation: $55,000.00 per year
Howdy.
Central Perk offers a carefully curated selection of specialty coffees from around the world. From unique single origins to laid-back blends, we pride ourselves on having something to please every palate. We founded our company on the following principles:
Sourcing and Roasting Done Right. From Colombia to Kenya, we travel far and wide to find the world’s best coffee. Flavor is key, and our on-staff Q-graders are certified to professionally evaluate the sensory characteristics of each potential coffee. But for us, cup quality goes hand-in-hand with social and environmental responsibility. We partner with producers who provide fair wages and utilize sustainable practices to protect the environment. Once the coffee gets to us, we craft individual roast recipes to bring out the best in each batch.
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Competitive Compensation
Giving Back
Unlimited Coffee Bean Supply
Growth Opportunities
Paid Time Off